Privacy Policy

Last Updated: 15 December 2025

Mahavir Vastra Bhandar ("we", "our", "us") respects the privacy of our customers and is committed to protecting personal information shared with us through in-store, WhatsApp, and digital platforms.

1. Information We Collect

Name
Mobile number
WhatsApp messages and responses
Order and purchase details
Delivery or billing information (if applicable)

We do not collect sensitive personal data such as Aadhaar, PAN, bank account, or card details through WhatsApp or our digital platforms.

2. How We Use Your Information

To respond to customer inquiries
To send order confirmations and updates
To share offers and promotions with consent
To improve our products and services

3. WhatsApp Communication

We use WhatsApp Business / WhatsApp Cloud API to communicate with customers. Messages are sent only to users who contact us or provide consent. You may opt out at any time by replying STOP.

4. Data Sharing

We do not sell or rent customer data. Information may be shared only with authorized service providers (such as Meta/WhatsApp) or legal authorities when required by law.

5. Data Security

Reasonable technical and organizational safeguards are used to protect personal data against unauthorized access or misuse.

6. Data Retention

Personal data is retained only as long as necessary for business or legal purposes and is securely deleted thereafter.

7. Your Rights

Request access to your personal data
Request correction or deletion
Withdraw consent for marketing communication

8. Contact Information

Mahavir Vastra Bhandar
Email: sales@mahavirvastrabhandar.in
Address: [Your Shop Address], Maharashtra, India

9. Policy Updates

This Privacy Policy may be updated periodically. Updates will be published on this page.